EHR Provider Priorities
Insights and Preferences From Over 100 Health & Human Service Organizations
What do behavioral and intellectual and developmental disabilities (IDD) organizations think about their current electronic health record (EHR) platforms? Core Solutions collaborated with OPEN MINDS on a professional industry study to answer this question. The study was completed through a survey of more than 100 unique healthcare organizations operating predominantly in the mental health, substance use disorder (SUD), and IDD markets and focused on their EHR preferences, experiences, functionality, and feedback.
Advantages of an Enhanced Behavioral Health and IDD EHR Solution
The study, 2024 National Behavioral Health and IDD EHR Report, which combines the survey's results with direct quotes from respondents, explains what health and human service organizations should prioritize as they consider replacing legacy systems and adding next-generation platforms.
Topics covered:
- Satisfaction with current behavioral health and IDD EHRs
- Time frame for investing in a new or upgraded EHR
- Noteworthy gaps and missing functionalities in behavioral health and IDD platforms
- Key priorities that users feel should be addressed by their EHR systems
- Role of artificial intelligence (AI) and expectations for AI functionality
- Challenges associated with interoperability and data sharing
- Shortcomings concerning client medical record access and communication
